Snohomish PUD Meter Swap Out Under Way In Everett And Snohomish County

A reminder that Snohomish PUD is now installing new advanced meters at all of their residential and commercial accounts in Everett and Snohomish County. Here’s what you need to know about how the process works and links to more information.

Meter deployment for the PUD’s Connect Up program is underway! We’ve begun the process of installing new advanced meters on every home and business in our service territory. Check out the benefits of your new meters and what to expect from the installation process:

The PUD will begin exchanging electric and water meters on customers’ homes in August of 2023. Exchanges of commercial and industrial meters will begin in late 2023. This is a significant undertaking as the PUD has more than 380,000 electric meters to install and 23,000 water meters.

All meter exchanges will be completed by PUD staff and should not take more than 10 minutes for electric meters and 30 minutes for water. Though there is a brief interruption of electrical and water service due to the exchange, the PUD aims to make the process as convenient as possible and appreciates your patience.

Prior to an exchange, PUD customers will receive a letter, postcard and email making them aware of the pending exchange.

What you can expect during your exchange:

A PUD employee will knock on your door prior to installation of the new meter. If there is no answer at the door, the installer will proceed with installation.

For electric meters, exchanges will typically occur between 8 am and 5 pm, Monday through Friday. Water meters exchanges will typically occur between 7 am and 3 pm.

It’s important that PUD installers can physically access the meter on your property. To help facilitate installation, please trim any vegetation and remove any obstacles near the current meter on or near your home.

 
Our customers’ safety, security and privacy are our top priorities. PUD employees will be conducting all meter exchanges and will be wearing PUD and Connect Up-branded clothing and have their PUD badge visible. If you have any questions about your exchange or a person at your door claiming to be a PUD employee, please call 425-783-1070. Our Customer Service Representatives can confirm the identity of all PUD employees and assure customers that the exchange is legitimate.

If you’d like to know more about advanced meters and the many benefits they provide, click here.

Click here to visit the Connect Up website with FAQ’s and more information.