Snohomish PUD is warning customers about an increase in scam attempts. Today they issued the following.
Scam alert! We’ve received multiple reports of scammers targeting our customers recently. We will NEVER call you and threaten to disconnect your power in 30 minutes if you don’t send immediate payment. This is an energy bill scam. Scammers are trying to take advantage of customers during this difficult time. If ever in doubt, call us at 425-783-1000 to verify. Here’s a great video with tips about the scams.
The PUD will never call you and threaten to disconnect your power in 30 minutes if you don’t send immediate payment.
This is an energy bill scam. Scammers are taking advantage of COVID-19 worries.
The PUD reminds customers about potential scams that may be committed over the phone, through mailers, via text messages and by people visiting their home or business. Criminals use various means of solicitation and may claim bills are delinquent, that special funding is available and/or seek financial information from the customer.
You may get a call – or even a visit to your home – claiming you are delinquent on your PUD bill and asking for personal information or a pre-paid credit card to pay your bill.
The PUD does not collect payments at customers’ homes and never calls customers asking for credit card numbers for payment. If you are ever in doubt, ask for PUD ID. For phone calls, ask for the caller’s phone number, and then report it to our Customer Service Department at 425-783-1000.
Click here for more tips on spotting scams identified by Snohomish PUD
May 18, 2020
Everett