Return Envelope Shortage Hits Another Utility

In February of this year Snohomish PUD launched a program to have more people pay their power bills online as they couldn’t get enough return envelopes to send with the billing notices. That same issue is now happening to the City of Everett, Washington Utility Department. Here’s a notice put out today by the City.

Everett Utility is experiencing a disruption in its envelope supply chain and may not be able to provide return envelopes in some utility bills because of a nationwide envelope supply shortage. The supply issue is a consequence of pandemic impacts to labor and materials. “While we are doing everything we can to obtain more envelopes, it is unknown how long the envelope supply shortage will last or continue to effect Everett,” said Kevin Barnes, Everett utility services supervisor. “We appreciate our customers’ patience and ask for their help dealing with this inconvenience.”

Payment options

Pay online

A great way to reduce the need for envelopes is to use Everett’s online bill pay service. By using the service manually or signing up for recurring online bill pay, you avoid the need for a paper envelope and save yourself the postage. You’re also helping the environment!

Other ways to pay

• Pay by telephone: 425-257-8999
  • Press 1 to make a payment with the 24-hour automated line
  • Press 2 to make a payment with a live person (8 a.m. – 5 p.m., Monday – Friday)
• Pay in person:
  • Everett Municipal Building, 2930 Wetmore Ave., 1^st Floor
  • Public Works, 3101 Cedar Street (payment at this location is by drop box on south side of building)
• Customers are also welcome to mail their payment in any standard envelope of their choosing.