Emergency Call Takers Needed in Everett

SNOPAC handles dispatching for Everett Police and Fire among other agencies.

SnoPac 911 is looking for emergency call takers to work in Everett. If you’re interested here’s what you need to know…

SNOPAC Emergency Communications is a 9-1-1 police, fire and medical dispatch public safety communications center serving Snohomish County which processes emergency and non-emergency calls to 36 police and fire agencies. SNOPAC 911 is one of the busiest dispatch centers in Washington State.

We are seeking candidates to fill full time 9-1-1 Call Taker positions in our Everett, WA regional communications facility.

Candidates must be able to identify with SNOPAC’s Core Values: Integrity, Professionalism, Respect and Teamwork. Our continuing objective is to provide professional, efficient, and reliable communication services to both the community and user agencies.

GENERAL DUTIES
The 9-1-1 Call Taker is responsible for efficiently receiving 9-1-1 calls from the public and relaying public safety information by operating a Computer Aided Dispatch (CAD) terminal. Work is performed under supervision of a Supervisor within the prescribed rules, regulations and policies set forth by the SNOPAC Board of Directors. There is a one-year probationary period. We are a closed shop, requiring union membership.

The following steps are the process you must follow to apply for a position at SNOPAC 911. Please be sure and complete the first two steps prior to contacting our recruiters.

• Review Job Description
• Review SNOPAC Selection Standards
• Written Exam
• SNOPAC Employment Application (click link to fill out)
• Panel Interview
• Personal History Statement
• Background Investigation
• Psychological Assessment
• Pre-Employment Drug and Hearing Screen
• Fingerprinting

SNOPAC uses Public Safety Testing (PST) for Telecommunicator recruiting. Please visit their website at http://www.PublicSafetyTesting.com and you will be able to fill out your application online and select the testing date, time and location most convenient for you. For further information, call toll-free 1-866-HIRE-911.

SNOPAC is an Equal Opportunity Employer

Upon completion of the entry level exam, all candidate scores are automatically forwarded to the SNOPAC 911 Human Resources Department. Candidates who attain a passing score on the entry level exam will be placed on the department’s eligibility list. SNOPAC 911 will contact candidates on the list and will invite them to continue to participate in other stages of the selection process.

Minimum Qualifications

• At least 18 years of age
• Able to type 40 WPM with 90% accuracy
• Passing score of 85% of higher on the entry level exam
• U.S. citizen or legally authorized to work in the United States
• Able to successfully complete an extensive background investigation (see Selection Standards and Disqualification from employment consideration)
• Able to pass a drug and hearing screen
• Able to work any shift (days, swing or graveyard), weekends, holidays and various hours

Candidates should review and verify they meet all the SNOPAC Selection Standards.
SNOPAC may elect to stop the background process at any time if you have failed to validate your personal and professional history meets SNOPAC’s Selection Standards

• Selection Standards / Disqualifications from Employment Consideration
• Veterans Preference

CONTACT INFORMATION

We are located at:
1121 SE Everett Mall Way, Suite 200
Everett, WA 98208

We get e-mail at hr@snopac911.us