PUD Says It’s Offering Everett Customers A Better Online Experience

The Snohomish PUD says due to increased demand by customers wanting updated information and the ability to do more online, they’ve upgraded their website. Here’s what you need to know from Neil Neroutsos…

Everett, WA – You’ll find many valuable tools, resources and customer-friendly features at the PUD’s website, www.snopud.com. Customers can pay their bills online. Students can research new energy sources. Solar energy enthusiasts can explore options for generating their own power from the sun. The website also features:
 

• Preparedness tips for power outages
• Educational content for teachers, students and parents
• Electrical safety information
• Lists of PUD facilities for public use
• Low-income and senior discount program information
• Conservation program offerings and a directory of PUD-registered contractors
• Electrical service requirements for new installations
• Annual reports, power supply data and utility financial updates

 

“More and more customers are going online to do business with us,” said Communications & Marketing Director Julee Cunningham. “We want to offer multiple ways to connect with us so customers can save energy, manage their bills and be prepared for whatever stormy winter weather may bring. Our mobile version also provides access via smartphones.”

Cool Tools

The PUD’s popular SnoPAY option lets customers go paperless and save postage with online payments. They can pay their PUD bill by transferring money electronically from their checking or savings account, or use a credit or debit card (except pre-paid credit cards). They can also use SnoPAY to make a one-time payment without enrolling. There is no fee.

 

The EnergyAdvisor calculators enable customers to analyze their bills based on usage and identify low-cost improvements and investments to save money. Specific calculators offer information about thermostat adjustments, lighting, televisions and more. An educational Kids Korner provides engaging educational content for students, parents and teachers.

 

The PUD website also features information for water utility customers. Online videos cover a range of topics, including energy-saving tips, electrical safety, storm restoration, tidal energy and bill payment options. To see the many PUD website features, visit www.snopud.com.

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